Ar-Rahmah Trust (ART) is committed to protecting and respecting your privacy and complying with the principles of the General Data Protection Regulation (GDPR). It is important to us that we process the information we hold about you fairly and transparently.
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
Visitors to our Website
We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns on our website. This information is processed in a way which does not identify our visitors, and we do not make, or allow Google to make, any attempt to discover the identities of those visiting our website. If you would like to opt out of Google Analytics, Google provides a browser add-on that allows a user to opt-out of receiving Google Analytics cookies.
If we do wish to collect personally identifiable information through our website, we will make this clear and will explain what we intend to do with the data we collect.
Depending on the services you interact with, we may hold the following aspects of your personal data:
Gift Aid status
encrypted credit card details in the form of a token
details of your visits to our website and the resources that you access using cookies
general communication we may have with you
relationships, including organisations and affiliations
Information on your social media profiles where you follow us
Data acquired by third parties.
We will use all the information provided to build a profile of you to be used in delivering our services such as marketing our appeals, updating you on our activities, processing your donations or responding to any queries.
Mailing List Sign-up
When you subscribe to our mailing list, we collect personal information which we use for a number of reasons: to tell you about events and activities you’ve expressed interest in; to contact you if we need to obtain or provide additional information; to confirm that our records are correct; and to check periodically that you are satisfied with our services.
We do not rent or trade email lists with other organisations and businesses.
Links to Other Web Sites
Access to Your Personal Information
You are entitled to access the personal information that we hold on you. Email your request to
Refund / Cancellation Policy
For all donation refunds please contact ART on the details below and a refund will be issued in working 7 days after receiving the request.
O: +44 (0) 121 771 2422
M: +44 (0) 786 968 6806